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This issue may occur if the KMS client cannot find the KMS SRV resource records in DNS. 0x8007007b DNS name does not exist Possible cause To do this, on the Start menu, right-click cmd.exe, and then select Run as administrator. Run slmgr.vbs from an elevated command prompt. User Account Control (UAC) prohibits activation processes from running in a non-elevated Command Prompt window. The requested action requires elevated privileges.
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The full text of this error message resembles the following:Īccess denied. To resolve this issue, you must reinstall the operating system. This issue may also occur if certain system files are corrupted. This issue may also occur if Windows has been modified by malware to allow additional features to be installed.
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Some applications can install multi-lingual support even when that edition of Windows is not licensed for those language packs.) This issue is not necessarily an indication of tampering. The most likely reason is that language packs (MUI) have been installed on computers that are running Windows editions that are not licensed for additional language packs. This issue can occur for several reasons. Please see the Application Event Log for additional information.Ĭauses and resolutions 0x8004FE21 This computer is not running genuine Windows Possible cause No Key Management Service (KMS) could be contacted.
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The Software Protection Service reported that the computer could not be activated. The Key Management Service (KMS) determined that the request timestamp is invalid. The Software Protection Service reported that the application is running within the valid non-genuine period. The Software Protection Service reported that the non-genuine grace period expired. The Software Protection Service reported that the product key is blocked. The Software Protection Service reported that the product key is invalid. The Software Protection Service determined that the specified Key Management Service (KMS) cannot be used. The Software Protection Service determined that the Key Management Server (KMS) is not activated. The Key Management Service (KMS) is not enabled.
Please contact your system administrator. The count reported by your Key Management Service (KMS) is insufficient. The Software Protection Service reported that the computer could not be activated with a Volume license product key. The Software Protection Service reported that the format for the offline activation data is incorrect. The Software Protection Service reported that the product key is not available The Software Licensing Server reported that the hardware ID binding is beyond level of tolerance. The Software Protection Service reported that the grace period expired.
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The activation server reported that the Multiple Activation Key extension limit has been exceeded.
The activation server reported that the Multiple Activation Key has exceeded its limit.
The activation server determined that the specified product key could not be used. The activation server determined the specified product key is blocked The activation server determined the specified product key is invalid The activation server determined that the computer could not be activated. Check the product key and try again, or enter a different one. This computer is not running genuine Windows.Īccess denied. If it returns an activation error code, the tool will display targeted solutions for known error codes. įor more information about volume activation for older versions of Windows, see KB 929712, Volume Activation information for Windows Vista, Windows Server 2008, Windows Server 2008 R2 and Windows 7.
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Look for the error code in the following table, and then select the link to see more information about that error code and how to resolve it.įor more information about volume activation, see Plan for volume activation.įor more information about volume activation for current and recent versions of Windows, see Volume Activation. This article provides troubleshooting information to help you respond to error messages that you may receive when you try to use a Multiple Activation Key (MAK) or the Key Management Service (KMS) to perform Volume Activation on one or more Windows-based computers. If you're looking for more information about Windows activation error messages, see Get help with Windows activation errors. This article is intended for technical support agents and IT professionals.
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